FAQ

Product Care

    1. Can I wash my The North Face® product?

    2. How can I wash, dry and care for my GORE-TEX® product(s)?

    3. How can I wash, dry and care for my Hyvent® product(s)?

    4. How do I wash my down product(s)?

    5. How do I wash my synthetic fill product(s)?

    6. How do I clean my Tent Mules?

    7. How do I clean my leather shoes?

    8. How can I waterproof my shoes?

    9. My waterproof item by The North Face® won't stay dry or is leaking. What can I do?

    10. Can I alter or repair my GORE-TEX® product(s)?

    11. Can I alter or repair my Hyvent® product(s)?

    12. Feathers seem to be leaking from my down jacket. Is this normal?