CHRISTMAS & HOLIDAY PERIOD
RECEIVE YOUR GIFT BY CHRISTMAS EVE
Delivery guaranteed by December 24th.
Place your order by December 20th to receive it in time for Christmas.
If you select the Collection Point option we suggest you place your order by December 19th.
EXTENDED RETURN POLICY
Items purchased from The North Face Online Shop and dispatched during the period from November 1st, 2016 to December 31st, 2016 may be returned up until January 31st, 2017.
However, please note that our return policy will revert to our standard 30-day period for items purchased after December 31st, 2016.
Customer Service EUROPE - Business hours
The service is available on working days Monday to Friday from 8am to 6pm (GMT).
Please note that our offices will be closed on December 24th, 25th and 26th and on January 1st.
Distribution Center closures
Everyone deserves a little holiday break so does our stock crew.
Please note that orders placed on December 28th, 29th and 30th might be delayed by 2-3 days. In addition to that the Express Delivery won't be available from December 27th to December 30th.
We are sorry for the inconvenience. Feel free to CONTACT US in case you need any additional details.