Where & when do we deliver

Goods ordered through this website will only be delivered to Denmark. Currently we do not deliver to the Faeröer Islands and Greenland.


Collection Point

  • During normal business hours.
  • Monday through Friday, excluding bank holidays.
  • Delivered within approximately 2-4 working days.

Lowest Impact Delivery

Shipping fee: FREE


Standard Delivery

  • Deliveries will be made between 7:30 and 21:00.
  • Monday through Friday (excluding bank holidays).
  • Delivered within approximately 2-4 working days.

Shipping fee: kr 37

FREE on orders above kr 750


Express Delivery

  • Orders placed before 12.00 am, Monday to Thursday will be delivered within 24-48 hours.
  • Orders placed on Friday before 12:00 am will be delivered starting from the next business day.
    (For example, if you place your order on Friday at 12:00 am your order will be dispatched from our warehouse on Monday and will be out for delivery with the carrier earliest Tuesday. If you place your order at 11:30 am your order will be dispatched on Friday afternoon and will be out for delivery with the carrier earliest Monday.)

Shipping fee: 90 DKK


In-store Pickup

  • Available only in: Denmark, Italy, Germany, France, Spain, Netherlands, Finland, Portugal, Czech Republic, Austria and Sweden.
  • Free delivery to your The North Face shop within 1-2 working days if available in-store. Please refer to delivery times at checkout.
  • Pickup can be made 7 days a week based on store hours.
  • We will email you when your order is ready for pickup. Select "In-store pickup within 1-2 days" at order confirmation.

Shipping fee: FREE

For the most recent updates, please always refer to your tracking information provided in the shipping confirmation email. The actual delivery time is displayed at checkout. Products may also be delivered in separate shipments.

We do not deliver goods to P.O. Boxes and British Forces P.O.

Please Note

  • It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties.
  • Order cut-off times are provided as a guideline only and do not take into account possible delays caused by payment authorization.
  • Orders will be processed in accordance with the Terms of Sales.

We are unable to change the delivery address on orders.

Taxes and Duties

Taxes and duties are already included in the product cost.